If you have a problem with a business or product, or believe you have been defrauded or harassed by a business, you can file a complaint.
Before you file a complaint, you should discuss the problem with the individual or business. Be sure you know the remedy you are seeking from the business before you approach them, put the terms of resolution in writing, and send via certified mail to ensure there is a written record. If a resolution cannot be reached, it may be appropriate to take other action, such as writing to a supervisor.
The Orange County District Attorney’s Office can help you report a bad check, crime, or fraud.
The California Department of Consumer Affairs exists to protect and serve consumers while ensuring a fair and competitive marketplace. On their website, you can file a consumer complaint, search product recalls, and verify a vocational license.
On the federal level, the Consumer Financial Protection Bureau (CFPB) is responsible for consumer protection in the financial sector. The CFPB can help you file a consumer complaint, understand loan obligations, file a complaint with a loan servicer, and protect yourself from deceptive practices.
The Federal Trade Commission (FTC) works to prevent fraudulent, deceptive, and unfair business practices in the marketplace. The agency provides resources to help you file a consumer complaint, register for the Do Not Call List, report identity theft, and get free credit reports.